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Privacy Policy

Effective Date: 13th May 2024

At Poppetino, we are committed to protecting the privacy of our customers and users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

1. Information We Collect:

a. Personal Information:

When you make a purchase or register an account, we may collect your name, email address, shipping address, and contact details.

b. Payment Information:

To process your orders, we collect payment information, including credit card details. This information is securely processed by our trusted payment partners, and we do not store it on our servers.

c. Device Information:

We may collect information about the device you use to access our website, including IP address, browser type, and operating system.

d. Usage Data:

We gather information on how you interact with our website, such as pages visited, products viewed, and the duration of your visit.

2. How We Use Your Information:

a. Order Processing:

We use your personal information to process and fulfil your orders, including shipping and communication regarding your purchase.

b. Account Management:

If you create an account, we use your information to manage your account, provide order history, and personalize your shopping experience.

c. Communications:

With your consent, we may send you promotional emails, newsletters, or updates about our products and services. You can opt-out at any time.

d. Improving Our Services:

We analyse user data to enhance our website, products, and services, ensuring a better user experience.

3. Information Sharing:

a. Third-Party Service Providers:

We may share your information with trusted third-party service providers, such as payment processors and shipping partners, to fulfill your orders and improve our services.

b. Legal Compliance:

We may disclose your information to comply with legal obligations, enforce our policies, or protect the rights, property, or safety of Poppetino, our customers, or others.

4. Security Measures:

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

5. Your Choices:

You can manage your communication preferences by opting out of promotional emails. You may also update or delete your account information by contacting us.

6. Changes to this Privacy Policy:

We reserve the right to update our Privacy Policy. Any changes will be effective upon posting the revised policy on our website.

7. Contact Us:

If you have questions or concerns about our Privacy Policy, please contact us at hello@poppetino.com.

By using Poppetino's website and services, you agree to the terms outlined in this Privacy Policy.

Cookie Policy

Last Updated: 13th May 2024

Welcome to Poppetino, your go-to destination for premium and aesthetically pleasing dog accessories. To enhance your experience on our website, we use cookies. This Cookies Policy is designed to provide you with clear information about the cookies we use, why we use them, and how you can manage your cookie preferences.

1. What are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help improve your browsing experience by remembering your preferences, enhancing site functionality, and providing anonymized data to website owners.

2. Types of Cookies We Use:

a. Essential Cookies: These cookies are necessary for the basic functioning of our website. They enable you to navigate through the site and use essential features.

b. Analytical/Performance Cookies: We use these cookies to collect information about how visitors use our website. This data helps us improve the website's performance and understand user preferences.

c. Functionality Cookies: These cookies allow our website to remember choices you make, such as your language preference or the region you are in, providing a more personalized experience.

d. Marketing Cookies: Marketing cookies are used to deliver relevant advertisements to you based on your interests. They also limit the number of times you see an ad and help us measure the effectiveness of our marketing campaigns.

3. How We Use Cookies:

We use cookies for various purposes, including but not limited to:

  • Improving website functionality and performance.

  • Analysing user behavior to enhance user experience.

  • Personalizing your experience based on your preferences.

  • Providing relevant and targeted advertisements.

4. Managing Your Cookie Preferences:

You have the right to manage your cookie preferences. You can modify your browser settings to accept or reject cookies. However, please note that disabling certain cookies may impact the functionality of our website.

Most browsers allow you to control cookies through their settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.

5. Changes to This Cookies Policy:

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our services. Any updates will be posted on this page with the revised date.

6. Contact Us:

If you have any questions about our Cookies Policy, please contact us at [hello@poppetino.com].

By using our website, you consent to the use of cookies as described in this policy.

Thank you for choosing Poppetino - where your pet's happiness is our priority!

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